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Disadvantages Of Professional Employer Organizations

Date: 2/21/2023

Written by: Chris Sheng

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Professional employer organizations (PEOs) have been growing in popularity among businesses of all sizes over the past few years. These organizations offer many benefits to employers, including assistance with payroll processing, human resources, and employee benefits. However, like any business model, there are also disadvantages to using a PEO. In this blog post, we will discuss the disadvantages of using PEOs, specifically focusing on sales lead generation, business intelligence platform, Quickbooks payments fees, staffing software, and sales consultancy.

Sales Lead Generation

One of the biggest disadvantages of using a PEO for sales lead generation is that they may not have the expertise or resources to generate high-quality leads for your business. While some PEOs may offer lead generation services as part of their package, they may not be specialized in your industry or have access to the right databases to generate quality leads. This could result in wasted time and resources for your sales team, as they try to convert low-quality leads.

Another disadvantage of using a PEO for sales lead generation is the lack of control over the process. When working with a PEO, your business is relying on them to generate leads, and you may not have the ability to direct the focus or strategy of the lead generation process. This can be frustrating for businesses that have a specific target audience or are looking for a particular type of lead.

Business Intelligence Platform

A business intelligence platform can be an essential tool for businesses to analyze data, identify trends, and make informed decisions. However, using a PEO’s business intelligence platform may not be the best option for your business. One major disadvantage is that the platform may not be customizable to your business’s specific needs.

Another disadvantage is the potential for data security issues. With sensitive data being shared on the platform, businesses need to ensure that their information is secure. Using a PEO’s business intelligence platform means that your data is being stored on a platform that may not be as secure as your own internal systems.

Quickbooks Payments Fees

Quickbooks is a popular accounting software used by many businesses. PEOs may offer Quickbooks payments as part of their package, but this can come with additional fees that businesses may not be aware of. These fees can add up over time and may not be cost-effective for businesses.

Additionally, PEOs may not offer the same level of customer support that businesses can get directly from Quickbooks. This can result in frustration for businesses if they run into any issues with their payments.

Staffing Software

Using a PEO’s staffing software can be convenient for businesses, but it also comes with its own set of disadvantages. One major disadvantage is that the software may not be customizable to your business’s specific needs. This can result in businesses having to adapt their processes to fit the software, rather than the other way around.

Another disadvantage is that the software may not integrate with other systems that your business uses. This can result in data silos and a lack of visibility into your business’s overall operations.

Sales Consultancy

PEOs may offer sales consultancy services as part of their package, but businesses should be cautious before taking advantage of these services. One disadvantage is that the consultancy may not have experience in your particular industry or market. This can result in recommendations that are not applicable to your business or target audience.

Additionally, sales consultancy services may not offer a long-term solution for businesses. While they may be able to provide short-term recommendations, businesses need to focus on developing their own internal sales strategies that can be adapted over time.

Here are some additional things to look out for: 

Loss of control

One of the biggest disadvantages of using a PEO is that you may lose some control over your business. Since the PEO is responsible for many HR functions, they may make decisions that you disagree with. For example, they may choose a benefits plan that isn’t in line with your company culture, or they may handle employee disputes in a way that you don’t agree with.

Potential for errors

Using a PEO can increase the potential for errors in your HR processes. Since you’re relying on a third party to handle these functions, there’s always the risk of mistakes being made. For example, if the PEO makes an error in your payroll processing, it can create problems for your employees and your business.

Risk of liability

PEOs can also create a risk of liability for your business. Since the PEO is handling HR functions on your behalf, they may be held responsible for any compliance issues. However, if they make a mistake, it’s still your business that will face the consequences. This means that you need to be careful when selecting a PEO, and you need to make sure that they have adequate insurance coverage.

Employee confusion

It can also create confusion among your employees. Since the PEO is handling many HR functions, your employees may not be sure who to contact with their questions or concerns. This can lead to frustration and a lack of engagement.

Limited HR expertise

While PEOs offer many HR services, they may not have the same level of expertise as an in-house HR team. This can be a disadvantage if you have complex HR issues that require a high level of expertise. Additionally, since PEOs are handling HR functions for multiple clients, they may not be able to provide the same level of personalized attention that an in-house HR team can.

Long-term contracts

Many PEOs require long-term contracts, which can be a disadvantage for businesses that are just starting out. These contracts can be difficult to break, which means that you may be stuck with a PEO that isn’t a good fit for your business.

Although PEOs offer many benefits to businesses, they also come with their own set of disadvantages. From sales lead generation to sales consultancy, businesses need to carefully consider the potential drawbacks of using a PEO. Ultimately, businesses need to determine if the advantages of using a PEO are worth it.